Configuration

This page contains information on how to configure assistant settings on CXPerium/Assistant/Configuration menu.

IMPORTANT NOTE => Before running the project all necessary configurations and enabled attributes must be setted to either true or false as boolean values!

Dialogflow Config

• Integration is available with Google's Dialogflow NLP Engine. To use Dialogflow get the necessary file and projectId's from dialogflow.google.com and add the file to the "./" root directory of your project.

GDPR Config

• If IsEnabled property of GdprConfig is true, users will be prompted with GDPR approval dialog.

ChatGPT Config

• Integration is available with ChatGPT APIs. Get your API Key and AssistantId from platform.openai.com.

CxperiumLive Config

• If isActive true, when the message of your is not understood, according to the TransferFaultCount value, user will be tranferred to live support if counter is set to the given value.

SessionTimeout Config

• In minutes when given, session of the user will be ended and user will be prompted with a session timeout message.